Saying the product does not meet its quality standards, Thrifty Foods is asking customers who bought Sunrise Grade A turkeys to return the birds to its stores for a full refund.
In an email sent to customers Friday, the company said full refunds will be issued for 5- to 8-kilogram turkeys from Sunrise with a best-before date of Oct. 11.
Sobeys’ spokesman Paul Wyke told the Times Colonist the grocery chain took the step out of an abundance of caution.
“We have decided to take a precautionary step to remove all Sunrise Grade A Fresh Turkeys (size 5-8 kg best before Oct. 11) from our retail shelves in our Western Canadian stores as this product does not meet our quality standards,” he said in an email.
There is no indication how many of the birds have been sold leading up to Thanksgiving weekend. Sobeys-operated stores affected in Western Canada include Thrifty Foods, FreshCo, IGA, Safeway and Sobeys. Surrey-based Sunrise Farms did not respond to requests for comment.
