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Air Canada responsible for errors by chatbot, civil resolution tribunal rules

Air Canada responsible for errors by chatbot, civil resolution tribunal rules

A B.C. man paid full fare for an Air Canada flight to Toronto for his grandmother’s funeral after the website’s chatbot incorrectly said he could get a retroactive discount
Rick Steves: Evolving Lisbon a blend of now and then

Rick Steves: Evolving Lisbon a blend of now and then

The essential Lisbon — a charming mix of now and then — is easily covered and best enjoyed on foot.
Rick Steves: Playful Padua has a wonderfully youthful vibe

Rick Steves: Playful Padua has a wonderfully youthful vibe

City is a colonnaded, time-travel experience through some of Italy’s most inviting squares
Rick Steves: Communing with nature in Austria’s Hallstatt

Rick Steves: Communing with nature in Austria’s Hallstatt

One of Europe’s oldest settlements, Austria's Hallstatt originated as a salt-mining centre.
Travel: Seattle a stunning spot to soak in glass art

Travel: Seattle a stunning spot to soak in glass art

Whether you’re a glass enthusiast or just glass-curious, it’s clear that Seattle is best in glass. Here are seven reasons to visit the Emerald City.
Rick Steves: History lives on in Prague’s Castle Quarter

Rick Steves: History lives on in Prague’s Castle Quarter

Prague Castle, which dominates the neighbourhood, is hailed as the biggest anywhere, with a 1,500-foot-long series of courtyards, churches, and palaces.
Cajun Mardi Gras a colourful — and sometimes strange — experience

Cajun Mardi Gras a colourful — and sometimes strange — experience

Cajun Mardi Gras is a tailgate party of a parade, where a chicken chase and revellers in creepy costumes are all part of the festivities.
Town of Banff to continue pedestrian zone, but seeking more detail on patios

Town of Banff to continue pedestrian zone, but seeking more detail on patios

BANFF, Alta. — An Alberta tourist town in Canada's busiest national park plans to continue its popular downtown pedestrian zone from May long weekend until Thanksgiving long weekend each year.
Embrace the winter season before it slips away: Sip, ski, and savour at this popular B.C. vacation destination

Embrace the winter season before it slips away: Sip, ski, and savour at this popular B.C. vacation destination

There’s snowplace like Kamloops, the B.C. destination that offers boundless space
Rick Steves: Nature rules in England’s Lake District

Rick Steves: Nature rules in England’s Lake District

For more than a century, North England’s verdant, hilly Lake District has attracted nature lovers. The northern lakes are every bit as scenic as the south ones, with nowhere near the crowds.