Delivery Problem - Times Colonist

Victoria

Subscriber Services

Report a Delivery Problem

If you did not receive your Times Colonist today or are having delivery problems please phone, 250-382-2255 or toll free 1-800-663-6384, or fill out the form below and you will be contacted within 24 hours.

Please fill in the form completely to ensure prompt service.

Name: Address: Postal Code: City: Daytime Phone: Home Phone: E-mail:

Please specify the problem:

I did not receive my newspaper I am missing sections of my newspaper My newspaper was wet or torn My copy of the TV times was missing Delivery of paper was late Inserts were missing If necessary, please use space to describe the problem in greater detail:

What action should we take?

Re-delivery Credit on your account

Please call 250-382-2255 or toll free 1-800-663-6384 to arrange re-delivery of a paper on Saturdays or Sundays. Email requests received after 5:00 p.m. Fridays will not be processed until the following business day. Weekend Office hours are 7:00am - 12 noon.

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Victoria

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Subscriber Services

Report a Delivery Problem