Subscriber Services
Report a Delivery Problem
If you did not receive your Times Colonist today or are having delivery problems please phone, 250-382-2255 or toll free 1-800-663-6384, or fill out the form below and you will be contacted within 24 hours.
Please fill in the form completely to ensure prompt service.
Please call 250-382-2255 or toll free 1-800-663-6384 to arrange re-delivery of a paper on Saturdays or Sundays. Email requests received after 5:00 p.m. Fridays will not be processed until the following business day. Weekend Office hours are 7:00am - 12 noon.
