Online Subscriptions

In order to continue our investment in the quality and depth of our award-winning journalism and offer you the features and functions you want from our website, we are now charging for unlimited access to timescolonist.com. We are pleased to provide as part of an introductory offer, access to 20 free articles every 30 days to allow you, our valued readers, to sample the excellent content available on an unlimited basis should you choose to subscribe.

Frequently Asked Questions

What is a timescolonist.com online subscription? How much does it cost?

Choosing an online subscription to timescolonist.com provides you with unlimited access to the timescolonist.com web site from any computer or web-enabled device. Print subscribers receive unlimited access. Click here for all rates and details.
How do I start an online subscription to timescolonist.com?
Subscribing is quick and easy, click here
I get home delivery of the newspaper. Do I get free access?
Current subscribers to the print edition of the Victoria Times Colonist receive free unlimited access. To check out other subscription rates to timescolonist.com click here.
What if I don't want to subscribe - can I still read timescolonist.com for free?

As a non-subscriber to timescolonist.com you can enjoy up to 20 free articles every 30 days on timescolonist.com. Once you have reached your limit of free articles, you have the option to select a timescolonist.com online subscription which gives you unlimited access to our content anytime, anywhere - or come back after 30 days for another set of free articles. Some of our content, including blogs, the home page and significant breaking news will not count toward your monthly limit.

How are timescolonist.com online subscriptions billed?

You can pay for your subscription using any major credit card. Timescolonist.com online subscriptions are billed every 30 days. Your subscription will be renewed automatically and you will be charged in advance of each billing cycle.

Can I get access on my smartphone or tablet? What devices are supported?

Our timescolonist.com website is mobile optimized and can be read easily from any web-enabled mobile device or smartphone.

What is the cancellation and refund policy?

You can cancel your subscription to timescolonist.com at any time. When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is four weeks in length, so your unlimited access will continue for the remainder of the current four-week billing period. Afterward, you will continue to be able to view the prescribed number of free articles a month on timescolonist.com.

Can I get a subscription to timescolonist.com only? Or do I need a print subscription?

You can purchase a timescolonist.com online subscription without being a subscriber to the print edition of the newspaper. However, print edition subscribers receive unlimited access to timescolonist.com. Click here for rates and information for all of our subscription types.

What is the difference between an online subscription to timescolonist.com and a subscription to the digital edition of the newspaper?

An online subscription to timescolonist.com provides you with unlimited access to stories, videos, photo galleries and more by our award-winning team of journalists - news and features that are updated daily from your city, the province, and the world - available from any computer or web-enabled device.

The digital edition of the newspaper is a page-by-page replica of the day's printed newspaper - including all stories, sections, photos and ads - in PDF form and provides the in-depth coverage and features found in our daily printed edition newspaper. The digital edition also translates into other languages, allows you to magnify for easier reading and share articles with friends.

Can I still access timescolonist.com articles through Facebook, Twitter, Google or my blog?

Yes, timescolonist.com articles are still accessible through Facebook, Twitter, Google and blogs. Once you have viewed your free articles you will be directed to subscribe to unlimited access to timescolonist.com.

How can I keep track of how many articles I have read each month?

When you have five articles remaining, an automatic message will appear on your screen with a reminder. This reminder will inform you that you only have five articles remaining and will direct you to sign up for a subscription or to return in another 30 days.

I'm not currently a timescolonist.com online subscriber. What kind of content accounts toward my monthly limit?

Visits to the timescolonist.com home page and important breaking news items are always available free of charge. Full articles, photo galleries, video and other features all count towards the monthly limit of free articles.

How many free articles do I get each month?
In order to continue our investment in the quality and depth of our award-winning journalism and offer you the features and functions you want from our website, we now have a metered system. Print subscribers get unlimited access. Other readers get 20 free articles every 30 days. Should you choose to subscribe, we offer a 2-month trial period of $1.77 (plus applicable taxes). Click here for details on subscriptions.
Can I access my timescolonist.com online subscription on more than one computer, smartphone or tablet?

Once you have a timescolonist.com online subscription, your email address will be your user name and you can select a password. You can use your login from any computer or mobile device available to you.

When I go on vacation, can I put my timescolonist.com online subscription on hold?

No. As your timescolonist.com subscription is accessible from any computer or device simply by logging in, there are no temporary stops allowed. Enjoy keeping up with all the news from home while you are away.

Can I give someone a subscription to timescolonist.com as a gift?

Yes, a timescolonist.com online subscription makes a wonderful gift. Simply click on the subscription link and follow the quick and easy instructions.

Do you offer free trial subscriptions?

Visitors have access to 20 free articles every 30 days. We also offer a 2-month trial period of $1.77 (plus applicable taxes). For ongoing unlimited access we suggest paid subscriptions to timescolonist.com. Current subscribers to the print edition of the Victoria Times Colonist receive unlimited access. Click here for details on subscriptions.

How do I access my account once I have subscribed to timescolonist.com?

Subscription services for timescolonist.com are being supported by a third party provider called Press+. To access your account, follow these steps:


1. Click "My Account" on the homepage

2. Log in to Press+ with your email address and password

What do I do if I forget my password?

To reset your password, follow these steps:

1. Go to the Press+ login screen at http://accounts.mypressplus.com

2. Click "Forgot password"

3. Enter your email address and click "Submit." This will send you an email with a link to reset your password

4. After clicking the link, you will be prompted to enter and reconfirm your new password

5. Click "Submit" and your password will be updated

How do I modify my payment information?

To modify your payment information, follow these steps:

1. Access your Press+ account

2. On the "Account Summary" page, select "Modify Payment Information"

3. Confirm that the cardholder name and billing postal code of your credit card are correct

4. Enter your card name and expiration date

5. Click "Submit" and your payment information will be updated

How do I change my password?

To change your password, follow these steps:

1. Access your Press+ account

2. On the "Account Summary" page, select "Account Settings"

3. Select "Edit" next to the password field

4. Enter your current password and a new password of your choosing

5. Click "Submit" and your password will be updated

How do I cancel my subscription?

To cancel your subscription, please call 1-866-717-7377 or email customercare@mypressplus.com.

 

What if I have further questions regarding my timescolonist.com online subscription?
For answers to questions regarding your current subscription go to http://accounts.mypressplus.com or http://www.mypressplus.com/contact.
Who is Press+?

Press+ is the vendor providing the technology to support the online subscription based format for timescolonist.com.


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