A New Brunswick coffee fan has been banned for life after complaining three times to a Tim Hortons store owner about decaf coffee he says tasted burnt.

"The odd time I got a burnt coffee, they would go back and replace it and it would be fine," paramedic Jimmy Craig said.

Craig said the coffee got better after his first complaint, but this year, he started getting burnt coffee again. He then took his complaint to the corporate office, and got a meeting with Edwin Dow, the St. Andrews' store owner.

Apparently, three complaints and you're banned, said Craig. Instead of addressing the complaints, Craig said Dow served him with a letter banning him under the province's trespass act from ever entering the store in St. Andrews or nearby St. Stephen again.

"I feel like the victim of a bully," said Craig. "What kind of a businessman treats customers like that? It just baffles me."

Craig contacted a lawyer last week to see if the ban can be overturned.

Carl Dow, general manager of the store in nearby St. Stephen, refused to comment on the customer ban. He also said Edwin Dow, the store owner, is unable to provide comment as he is out of town.